Remove the printed paper from the paper output tray before it amounts to 50 sheets. NOTE- If the printed paper piles up on the paper output slot, the machine may pull it in and the paper jams inside the machine. The paper jammed as the machine pulled in the printed paper.

If the above solution has not resolved your error, please contact your nearest.

NOTEР’В - When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly.

If the paper is not loaded properly in the cassette, remove the paper, and then reload it after aligning the edges of the sheets.

If you were not able to remove the paper in step 3 continue below:

The paper loaded in the cassette (lower) is jammed. If the above solution has not resolved your error, please contact your nearest. Attach the cassettes to the machine, and then press the Р’В button.NOTEР’В РІР‚вЂњ When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. If the paper is not loaded properly in the cassette, remove the paper and then reload it after aligning the edges of the sheets.If you were not able to remove the paper in step 4 continue below: If you cannot pull out the paper, open the paper output tray. NOTEР’В - Do not touch the inner parts of the machine. Press the Р’В button to cancel any print jobs and turn off the machine.If you unplug the power cord, all the faxes stored in the machine's memory are deleted. Make sure the machine completed sending or receiving all faxes before disconnecting the power cord. NOTEР’В - The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent faxes are stored in the machine's memory. Remove the jammed paper following the procedure below. You can even try with another new cartridge, because in some cases the cartridges are defective which your printer doesnРІР‚в„ўt accept.The paper loaded in the cassette (upper) is jammed. It is recommended to contact Canon to check your cartridge for any malfunctioning and troubleshoot the error.

You can also call the customer care of your locality and seek help from them. Check your cartridge properly and try using it in some other printer because this problem is caused when refilled cartridge is used or may be your new cartridge is defective. At last turn off the printer at the end and then turn it on again.Р”В¬anon Error E5 generally occurs when the ink cartridges are not installed or a non-relevant inkjet cartridgeР’В is installed or the cartridges are not installed properly. Finally, push the Power button of your printer twice. Then push the stop/reset button four times. After this process is done, wait about 25-30 seconds until the LED displays РІР‚В0РІР‚в„ў. Remember, while holding the power button, release stop/reset button and then push it twice. Then, while holding the stop or reset button, turn on the power on your printing device.

To reset this error, you need to first turn off the power of the printer. This error refers that the ink cartridges(s) was/were not installed correctly. If you now have purchased a new set of OEM (Original Equipment Manufacturer) or remanufactured ink cartridges for your Canon inkjet printer, but the printer screen display reads error: РІР‚ВE5РІР‚в„ў, you should remove the ink cartridge(s) and reinstall it/them again.

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